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Shipping Issues
02-12-2013, 09:33 PM
Post: #1
Shipping Issues
Hello!

When I recieved the printer the Web Cam mount had snapped off. Could you please post the file for a new one?

Thank you!
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02-12-2013, 09:44 PM
Post: #2
RE: Shipping Issues
(02-12-2013 09:33 PM)tlrocketman Wrote:  Hello!

When I recieved the printer the Web Cam mount had snapped off. Could you please post the file for a new one?

Thank you!

Here's the STL for that mount, attached.


Attached File(s)
.stl  Camera Mount MS Life Cam rot x90.stl (Size: 275.47 KB / Downloads: 532)
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02-14-2013, 10:41 PM
Post: #3
RE: Shipping Issues
Thank you, however it was actually the other part of the mount which snapped. Which slides into the frame.
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02-15-2013, 09:58 AM
Post: #4
RE: Shipping Issues
(02-14-2013 10:41 PM)tlrocketman Wrote:  Thank you, however it was actually the other part of the mount which snapped. Which slides into the frame.

Ohhhhhh. That's a bit more difficult to take care of.

We think we know how that happened, in shipping, and the hood frame has already ben redesigned today to make it stronger and prevent that break in the future. We're also going to pack the printer a little differently to try to avoid pressure being exerted on that piece.

Anyway, that's part of what the Beta process is for - finding those things that go wrong before we send out large numbers of printers.

Because the internal construction of the printed part is a hollow hex-cell, it's not easily glued together with much strength, because there's liitle area for the glue. A thick gel-type Cynanoacrylate can work, but I think it's best to use an epoxy putty like http://www.amazon.com/Loctite-431348-2-O...poxy+putty

- there are various such products on the market. Definitely available at Home Depot, AutoZone, possibly WalMart.

If you want to pick some up locally to save time, go ahead and then let us know what it cost and we'll reimburse you. If you don't have time, let us know and we'll get some to you.

You'll need to follow the directions to knead it into a good mix, and then push it into the hex cells on either side of the break, so it grabs both pieces well. It may be easiest to remove the camera first.

If it ends up too ugly after then then we can replace the cover at some point.
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